Frequently asked questions
Frequently asked questions.
Answers for tenants. Can’t find your question? Email beheer@pandtbeheer.nl.
How do I send my details?
Through the Send your details page. You fill in your contact details and the address of your home. It takes about 2 minutes, and you receive an email once everything is set up.
Which details do you ask for?
Your name, email address, phone number, preferred language and the address of the home, and those of a co-tenant if you rent together. We never ask for your PIN, login codes, a copy of your ID or your BSN.
How and when do I pay the rent?
You receive a clear invoice from us every month, showing the amount and the due date.
Can I change my details later?
Yes. Email your new details to beheer@pandtbeheer.nl and we will update them.
My question is not listed.
Email beheer@pandtbeheer.nl. You will hear back from your dedicated point of contact.
Renting through Pandt?
Send your details and we will set everything up for you.